Please rate the following:
a. Service Representative's knowledge of my account and Century Management's viewpoint?
b. Service Representative's knowledge of financial planning topics?
c. Ease of reading and understanding Century Management's quarterly reports?
d. Ease of reading and understanding Century Management's newsletters?
e. Year-end Client Review and Video?
f. Century Management is meeting all my expectations?
g. Are you happy with your service representative?
Excellent
5 5 5 5 5 5 Yes
4 4 4 4 4 4 No
3 3 3 3 3 3
2 2 2 2 2 2
Poor
1 1 1 1 1 1
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